Sunday, April 3, 2011

Beck, J. D. & Yeager, N. M. (1994) - Making teams work: an underused window of opportunity

Although this is a dated article (17 years old) I found it made really interesting reading. I think Beck & Yeager offer lots of practical advice for working in a successful team. I did a lot of nodding when reading about the four stages of group development, especially when they explained that it's not a good idea to skip Stage 2. This is the stage when discussions about how people will communicate and solve problems take place. I believe this stage is easily bypassed as many of us just want to get on with the job and reach our goal.
Communication seems to be the key factor to managing a successful team. Communicating everything from expectations, directions, concerns, the goal of the team and also offering ongoing feedback. To make a team work it needs "a leader who actively facilitates communication to build the trust". Also, it's important to create opportunities for the team to socialise and chill out together, and to celebrate successes.

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